2020 JEEP CHEROKEE — Complaint #2118081
Open-data reference.
NHTSA Complaint about TRACTION CONTROL SYSTEM filed August 7, 2025
NHTSA complaint #2118081 (ODI reference 11679000) concerns a 2020 JEEP CHEROKEE and was filed on August 7, 2025. The owner reports the failure occurred on June 7, 2025. The report was geocoded to Illinois based on the filer's self-reported location. The affected component is categorized as traction control system, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same JEEP CHEROKEE cohort independently describe similar traction control system failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2020 JEEP CHEROKEE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2020 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, there was a grinding sound coming from the vehicle while accelerating, while the vehicle was idling, and while depressing the brake pedal. The failure was intermittent but became more frequent. The traction control warning light was intermittently illuminated. The contact stated that the START/STOP button intermittently failed to start the vehicle, requiring several attempts to start the vehicle. The "A" for the Start/System remained illuminated long after the button was pressed. The vehicle was taken to a certified mechanic, who diagnosed that the failure might be caused by a failure of the power transfer unit. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.
Complaint Details
| NHTSA Complaint ID | 2118081 |
| ODI Number | 11679000 |
| Date Filed | August 7, 2025 |
| Failure Date | June 7, 2025 |
| VIN | 1C4PJMCB9LD |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.