2021 NISSAN ROGUE — Complaint #2117271
Open-data reference.
NHTSA Complaint about EQUIPMENT:ELECTRICAL:INFOTAINMENT filed August 5, 2025
NHTSA complaint #2117271 (ODI reference 11678439) concerns a 2021 NISSAN ROGUE and was filed on August 5, 2025. The owner reports the failure occurred on May 15, 2021. The vehicle had 69,000 miles on the odometer at the time of the incident. The report was geocoded to Michigan based on the filer's self-reported location. The affected component is categorized as equipment:electrical:infotainment, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same NISSAN ROGUE cohort independently describe similar equipment:electrical:infotainment failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2021 NISSAN ROGUE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2021 Nissan Rogue. The contact stated that while driving at various speeds, the infotainment system would turn off or reboot independently. Additionally, the contact stated that while driving at various speeds under rainy weather conditions, the forward collision avoidance system would independently disengage. There was no warning light illuminated. The vehicle was taken to the local dealer, where it was diagnosed, but the diagnosis information was unavailable. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 69,000.
Complaint Details
| NHTSA Complaint ID | 2117271 |
| ODI Number | 11678439 |
| Date Filed | August 5, 2025 |
| Failure Date | May 15, 2021 |
| VIN | JN8AT3BB4MW |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.