2004 MERCURY GRAND MARQUIS — Complaint #2116994
Open-data reference.
NHTSA Complaint about ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER filed August 4, 2025
NHTSA complaint #2116994 (ODI reference 11678246) concerns a 2004 MERCURY GRAND MARQUIS and was filed on August 4, 2025. The owner reports the failure occurred on August 4, 2025. The vehicle had 90,000 miles on the odometer at the time of the incident. The report was geocoded to Mississippi based on the filer's self-reported location. The affected component is categorized as electrical system:ignition:anti-theft:immobilizer/proximity:key/sender, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same MERCURY GRAND MARQUIS cohort independently describe similar electrical system:ignition:anti-theft:immobilizer/proximity:key/sender failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2004 MERCURY GRAND MARQUIS shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2004 Mercury Grand Marquis. The contact stated that while the vehicle was parked, the key fob became inoperable. The contact was not able to start the vehicle with the security warning light illuminated. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.
Complaint Details
| NHTSA Complaint ID | 2116994 |
| ODI Number | 11678246 |
| Date Filed | August 4, 2025 |
| Failure Date | August 4, 2025 |
| VIN | 2MEFM74W84X |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.