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2017 RAM 2500 — Complaint #2116296

Open-data reference.

NHTSA Complaint about ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE) filed August 1, 2025

NHTSA complaint #2116296 (ODI reference 11677783) concerns a 2017 RAM 2500 and was filed on August 1, 2025. The owner reports the failure occurred on July 5, 2025. The vehicle had 93,000 miles on the odometer at the time of the incident. The report was geocoded to Pennsylvania based on the filer's self-reported location. The affected component is categorized as engine and engine cooling:exhaust system:emission control:gas recirculation valve (egr valve), one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same RAM 2500 cohort independently describe similar engine and engine cooling:exhaust system:emission control:gas recirculation valve (egr valve) failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 RAM 2500 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2017 RAM 2500
Component
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
State
Pennsylvania
Mileage
93,000 mi

Complaint Description

The contact owns a 2017 Ram 2500. The contact stated that while driving at various speeds, the vehicle hesitated to accelerate as intended while the accelerator pedal was depressed. The “Low Coolant” warning light was illuminated. The contact was able to pull over to the shoulder of the roadway. While inspecting the vehicle, the contact became aware that the vehicle was experiencing excessive coolant consumption. The vehicle was taken to a local dealer, where it was diagnosed that the EGR system had failed and needed to be replaced. The vehicle was not repaired due to the cost. The vehicle remained at the local dealer for further tests. The manufacturer was made aware of the failure. The failure mileage was approximately 93,000.

Complaint Details

NHTSA Complaint ID 2116296
ODI Number 11677783
Date Filed August 1, 2025
Failure Date July 5, 2025
VIN 3C6UR5CL8HG

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.