2020 BMW X7 — Complaint #2116283
Open-data reference.
NHTSA Complaint about ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:PUMP filed August 1, 2025
NHTSA complaint #2116283 (ODI reference 11677774) concerns a 2020 BMW X7 and was filed on August 1, 2025. The owner reports the failure occurred on February 16, 2025. The vehicle had 60,000 miles on the odometer at the time of the incident. The report was geocoded to Maryland based on the filer's self-reported location. The affected component is categorized as engine and engine cooling:engine:oil/lubrication:pump, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same BMW X7 cohort independently describe similar engine and engine cooling:engine:oil/lubrication:pump failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2020 BMW X7 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns 2020 BMW X7. The contact stated while driving 30 MPH, the message "Oil Pump Leak Over - Get the Vehicle Towed to Local Service Dealer" was displayed. The vehicle was towed to an independent mechanic, who could not repair the vehicle. The vehicle was towed to the dealer, where an unknown diagnosis was made. The vehicle was then towed to Baltimore Motor Works, where it was diagnosed that the engine oil pump had failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was 60,000.
Complaint Details
| NHTSA Complaint ID | 2116283 |
| ODI Number | 11677774 |
| Date Filed | August 1, 2025 |
| Failure Date | February 16, 2025 |
| VIN | 5UXCW2C06L9 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.