2022 FORD F-450 SD — Complaint #2115870
Open-data reference.
NHTSA Complaint about EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE filed July 31, 2025
NHTSA complaint #2115870 (ODI reference 11677483) concerns a 2022 FORD F-450 SD and was filed on July 31, 2025. The owner reports the failure occurred on February 19, 2025. The vehicle had 12,500 miles on the odometer at the time of the incident. The report was geocoded to Louisiana based on the filer's self-reported location. The affected component is categorized as equipment:electrical:infotainment:software, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD F-450 SD cohort independently describe similar equipment:electrical:infotainment:software failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2022 FORD F-450 SD shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2022 Ford F-450 SD. The contact stated that while reversing, the rearview camera image was black and frozen. Additionally, the contact stated that the infotainment system failed to display an image of all the cameras as needed. There was no warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed with a software malfunction. The contact was advised to wait for the over-the-air software updates to be performed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 12,500.
Complaint Details
| NHTSA Complaint ID | 2115870 |
| ODI Number | 11677483 |
| Date Filed | July 31, 2025 |
| Failure Date | February 19, 2025 |
| VIN | 1FT8W4DTXNE |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.