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2024 HYUNDAI IONIQ 5 — Complaint #2115785

Open-data reference.

NHTSA Complaint about ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD filed July 31, 2025

NHTSA complaint #2115785 (ODI reference 11677423) concerns a 2024 HYUNDAI IONIQ 5 and was filed on July 31, 2025. The owner reports the failure occurred on May 30, 2025. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as electrical system:propulsion system:charging:cable/cord:onboard, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same HYUNDAI IONIQ 5 cohort independently describe similar electrical system:propulsion system:charging:cable/cord:onboard failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2024 HYUNDAI IONIQ 5 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2024 HYUNDAI IONIQ 5
Component
ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD
State
California

Complaint Description

I am the owner of a 2024 Hyundai Ioniq 5 with Vehicle Identification Number [XXX] I purchased/leased this vehicle on [XXX] from Stockton Hyundai. Over the last couple of months my vehicle has experienced an ongoing charging defect: it only charges on Level 1 but fails to charge properly using Level 2 or DC fast chargers, which significantly impairs its use, value, and convenience — a key feature advertised for this vehicle. The issue has not been confirmed by the dealer as they have not been able to figure out why it’s happening and the vehicle has not been inspected by anyone else I also feel like it’s a safety risk because I’m at risk of being stranded. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Complaint Details

NHTSA Complaint ID 2115785
ODI Number 11677423
Date Filed July 31, 2025
Failure Date May 30, 2025
VIN KM8KM4DE5RU

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.