2018 FORD ESCAPE — Complaint #2115088
Open-data reference.
NHTSA Complaint about STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS filed July 29, 2025
NHTSA complaint #2115088 (ODI reference 11676944) concerns a 2018 FORD ESCAPE and was filed on July 29, 2025. The owner reports the failure occurred on October 2, 2024. The report was geocoded to Ohio based on the filer's self-reported location. The affected component is categorized as structure:body:door:hinge and attachments, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD ESCAPE cohort independently describe similar structure:body:door:hinge and attachments failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2018 FORD ESCAPE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2018 Ford Escape. The contact stated that on several occasions while entering and existing the driverâs door, the hinges made a loud popping sound like the door would detach. The contact stated that the hinge on the door need to be reinforced. The vehicle was taken to a dealer where it was determined that the driverâs door hinge needed to be reinforced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
Complaint Details
| NHTSA Complaint ID | 2115088 |
| ODI Number | 11676944 |
| Date Filed | July 29, 2025 |
| Failure Date | October 2, 2024 |
| VIN | 1FMCU0GD6JU |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.