2020 HONDA PILOT — Complaint #2110924
Open-data reference.
NHTSA Complaint about FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA filed July 16, 2025
NHTSA complaint #2110924 (ODI reference 11674106) concerns a 2020 HONDA PILOT and was filed on July 16, 2025. The owner reports the failure occurred on June 15, 2025. The vehicle had 78,000 miles on the odometer at the time of the incident. The report was geocoded to Hawaii based on the filer's self-reported location. The affected component is categorized as forward collision avoidance: sensing system: camera, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same HONDA PILOT cohort independently describe similar forward collision avoidance: sensing system: camera failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2020 HONDA PILOT shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2020 Honda Pilot. The contact stated while driving 20 MPH, the vehicle shifted into park independently. Several unknown warning lights were illuminated. The contact stated that while restarting the vehicle, the vehicle hesitated to restart for approximately 90-seconds, and then operated as intended. The vehicle was towed to a dealer where was it diagnosed, and the dealer determined that the the front camera needed to be replaced. The vehicle was not repaired. The manufacture was notified of the failure, and informed the contact that the failure was not covered under warranty. The approximate failure mileage was 78,000.
Complaint Details
| NHTSA Complaint ID | 2110924 |
| ODI Number | 11674106 |
| Date Filed | July 16, 2025 |
| Failure Date | June 15, 2025 |
| VIN | 5FNYF6H75LB |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.