2015 CADILLAC SRX — Complaint #2110610
Open-data reference.
NHTSA Complaint about POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT filed July 16, 2025
NHTSA complaint #2110610 (ODI reference 11673894) concerns a 2015 CADILLAC SRX and was filed on July 16, 2025. The owner reports the failure occurred on June 16, 2025. The vehicle had 61,000 miles on the odometer at the time of the incident. The report was geocoded to Connecticut based on the filer's self-reported location. The affected component is categorized as power train:driveline:differential unit, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CADILLAC SRX cohort independently describe similar power train:driveline:differential unit failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2015 CADILLAC SRX shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2015 Cadillac SRX. The contact stated while driving at various speeds, the vehicle hesitated while responding and made an abnormal squeaking sound. The vehicle was taken to an independent mechanic, where it was diagnosed with differential failure. The contact was informed that the differential needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 61,000.
Complaint Details
| NHTSA Complaint ID | 2110610 |
| ODI Number | 11673894 |
| Date Filed | July 16, 2025 |
| Failure Date | June 16, 2025 |
| VIN | 3GYFNEE3XFS |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.