2018 CHEVROLET TRAVERSE — Complaint #2109797
Open-data reference.
NHTSA Complaint about SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY filed July 14, 2025
NHTSA complaint #2109797 (ODI reference 11673328) concerns a 2018 CHEVROLET TRAVERSE and was filed on July 14, 2025. The owner reports the failure occurred on July 14, 2025. The report was geocoded to Florida based on the filer's self-reported location. The affected component is categorized as seat belts: rear/other:buckle assembly, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET TRAVERSE cohort independently describe similar seat belts: rear/other:buckle assembly failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2018 CHEVROLET TRAVERSE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2018 Chevrolet Traverse. The contact stated that while attempting to use the second-row middle seat buckle, the contact became aware that the buckle was inoperable. The contact stated that the failure was related to Customer Satisfaction Program: N192223110-01. There were no warning lights illuminated. The local dealer was contacted, and the vehicle was diagnosed, and it was determined that the buckle needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and confirmed there was no coverage on the vehicle and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.
Complaint Details
| NHTSA Complaint ID | 2109797 |
| ODI Number | 11673328 |
| Date Filed | July 14, 2025 |
| Failure Date | July 14, 2025 |
| VIN | 1GNERFKW2JJ |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.