2020 HONDA ODYSSEY — Complaint #2108403
Open-data reference.
NHTSA Complaint about LANE DEPARTURE filed July 9, 2025
NHTSA complaint #2108403 (ODI reference 11672346) concerns a 2020 HONDA ODYSSEY and was filed on July 9, 2025. The owner reports the failure occurred on May 9, 2025. The vehicle had 102,000 miles on the odometer at the time of the incident. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as lane departure, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same HONDA ODYSSEY cohort independently describe similar lane departure failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2020 HONDA ODYSSEY shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2020 Honda Odyssey equipped with a Cabin Watch camera. The contact stated while driving at an undisclosed speed, the Lane Keeping Assist and the Cabin Watch camera became inoperable. Additionally, the contact stated that even though the Cabin Watch had become inoperable, the Cabin Watch plastic case was constantly burning hot. An independent mechanic diagnosed the vehicle and determined that the Cabin Watch camera needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 102,000.
Complaint Details
| NHTSA Complaint ID | 2108403 |
| ODI Number | 11672346 |
| Date Filed | July 9, 2025 |
| Failure Date | May 9, 2025 |
| VIN | 5FNRL6H52LB |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.