2014 DODGE GRAND CARAVAN — Complaint #2108306
Open-data reference.
NHTSA Complaint about LATCHES/LOCKS/LINKAGES:ELECTRONIC LOCK/LATCH ACTUATOR filed July 9, 2025
NHTSA complaint #2108306 (ODI reference 11672280) concerns a 2014 DODGE GRAND CARAVAN and was filed on July 9, 2025. The owner reports the failure occurred on July 8, 2025. The vehicle had 110,000 miles on the odometer at the time of the incident. The report was geocoded to Texas based on the filer's self-reported location. The affected component is categorized as latches/locks/linkages:electronic lock/latch actuator, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same DODGE GRAND CARAVAN cohort independently describe similar latches/locks/linkages:electronic lock/latch actuator failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2014 DODGE GRAND CARAVAN shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2014 Dodge Grand Caravan. The contact stated that the actuator for the driverâs side rear sliding door failed to operate as intended, and the contact was forced to secure the door with a ratchet strap. There was no warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the door actuator was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 110,000.
Complaint Details
| NHTSA Complaint ID | 2108306 |
| ODI Number | 11672280 |
| Date Filed | July 9, 2025 |
| Failure Date | July 8, 2025 |
| VIN | 2C4RDGCG6ER |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.