2025 FORD ESCAPE — Complaint #2104557
Open-data reference.
NHTSA Complaint about LANE DEPARTURE filed June 27, 2025
NHTSA complaint #2104557 (ODI reference 11669703) concerns a 2025 FORD ESCAPE and was filed on June 27, 2025. The owner reports the failure occurred on June 1, 2025. The vehicle had 1,500 miles on the odometer at the time of the incident. The report was geocoded to Michigan based on the filer's self-reported location. The affected component is categorized as lane departure, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD ESCAPE cohort independently describe similar lane departure failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2025 FORD ESCAPE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2025 Ford Escape. The contact stated while driving at undisclosed speeds, the Forward Collision Avoidance system engaged erroneously. Additionally, the contact stated that while attempting to switch lanes at highway speeds, the Lane Departure Assist erroneously engaged and pulled the vehicle back into the initial lane, preventing the contact from switching lanes. The contact was uncertain whether a warning light was illuminated. The vehicle was taken to a dealer, where the computer system was reprogrammed; however, the failure recurred soon after. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 1,500.
Complaint Details
| NHTSA Complaint ID | 2104557 |
| ODI Number | 11669703 |
| Date Filed | June 27, 2025 |
| Failure Date | June 1, 2025 |
| VIN | 1FMCU9JA6SU |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.