2024 FORD EXPEDITION — Complaint #2104243
Open-data reference.
NHTSA Complaint about ELECTRICAL SYSTEM:ADAS filed June 26, 2025
NHTSA complaint #2104243 (ODI reference 11669490) concerns a 2024 FORD EXPEDITION and was filed on June 26, 2025. The owner reports the failure occurred on December 31, 2024. The vehicle had 3,000 miles on the odometer at the time of the incident. The report was geocoded to Texas based on the filer's self-reported location. The affected component is categorized as electrical system:adas, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EXPEDITION cohort independently describe similar electrical system:adas failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2024 FORD EXPEDITION shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2024 Ford Expedition. The contact stated while driving 75 MPH, the messages "Pre-Collision Assist Not Available", "Front Camera Default -Service Required", "Lane Merge Default", "Check Parking Sensors", "Blind Spot System Fault", "Cross Traffic System failure", and "Normal Cruise Control Active - Adaptive Braking Off" were displayed. The contact stated that a large red warning box appeared stating 'Resume Control" and the brakes were applied independently, causing the vehicle to come to an abrupt stop. The vehicle was taken to a dealer and the contact was informed that a software update would be released in October, and the vehicle was released. The vehicle was taken to two dealers ; however, the vehicle was not diagnosed, but the system was reset. The contact stated that the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 3,000.
Complaint Details
| NHTSA Complaint ID | 2104243 |
| ODI Number | 11669490 |
| Date Filed | June 26, 2025 |
| Failure Date | December 31, 2024 |
| VIN | 1FMJU1H80RE |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.