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2020 FORD F-350 — Complaint #2101803

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NHTSA Complaint about FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP filed June 18, 2025

NHTSA complaint #2101803 (ODI reference 11667772) concerns a 2020 FORD F-350 and was filed on June 18, 2025. The owner reports the failure occurred on June 3, 2025. The vehicle had 106,000 miles on the odometer at the time of the incident. The report was geocoded to Texas based on the filer's self-reported location. The affected component is categorized as fuel system, other:delivery:fuel pump, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD F-350 cohort independently describe similar fuel system, other:delivery:fuel pump failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2020 FORD F-350 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2020 FORD F-350
Component
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
State
Texas
Mileage
106,000 mi

Complaint Description

The contact owns a 2020 Ford F-350. The contact stated that while driving and approaching a stop, the vehicle lost motive power, the brake pedal depressed and went to the floorboard, and the vehicle rolled into the intersection. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed and determined that the fuel pump had disintegrated and there was metal in the fuel system. The vehicle was not repaired. The manufacturer was contacted, but no additional assistance was provided. The approximate failure mileage was 106,000.

Complaint Details

NHTSA Complaint ID 2101803
ODI Number 11667772
Date Filed June 18, 2025
Failure Date June 3, 2025
VIN 1FT8W3BT9LE

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.