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2016 MERCEDES-BENZ SPRINTER 2500 — Complaint #2101000

Open-data reference.

NHTSA Complaint about STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID filed June 16, 2025

NHTSA complaint #2101000 (ODI reference 11667211) concerns a 2016 MERCEDES-BENZ SPRINTER 2500 and was filed on June 16, 2025. The owner reports the failure occurred on May 31, 2025. The report was geocoded to Texas based on the filer's self-reported location. The affected component is categorized as steering:hydraulic power assist:power steering fluid, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same MERCEDES-BENZ SPRINTER 2500 cohort independently describe similar steering:hydraulic power assist:power steering fluid failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2016 MERCEDES-BENZ SPRINTER 2500 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2016 MERCEDES-BENZ SPRINTER 2500
Component
STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID
State
Texas

Complaint Description

The power steering system lost it's fluid and pump is cavitating. It's available for inspection. The vehicles can be steered at the moment, but if it were to fail completely, it could cause loss of control at highway speeds. The problem is ongoing but hasn't been presented to a dealer or independent service center. No, the this hasn't been inspected. There were no warning lamps or messages or symptoms prior to failure. NOTE: there is an existing recall for 2015-2020 Sprinter vans for this issue, however upon contacting the dealership, the 2016 model doesn't currently fall under this recall.

Complaint Details

NHTSA Complaint ID 2101000
ODI Number 11667211
Date Filed June 16, 2025
Failure Date May 31, 2025
VIN WDZPE8CD8GP

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.