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2025 TOYOTA 4RUNNER — Complaint #2100729

Open-data reference.

NHTSA Complaint about STRUCTURE:BODY:BUMPERS filed June 15, 2025

NHTSA complaint #2100729 (ODI reference 11667006) concerns a 2025 TOYOTA 4RUNNER and was filed on June 15, 2025. The owner reports the failure occurred on June 14, 2025. The report was geocoded to Colorado based on the filer's self-reported location. The affected component is categorized as structure:body:bumpers, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TOYOTA 4RUNNER cohort independently describe similar structure:body:bumpers failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2025 TOYOTA 4RUNNER shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2025 TOYOTA 4RUNNER
Component
STRUCTURE:BODY:BUMPERS
State
Colorado

Complaint Description

Retaining clips / fasteners missing from front air dam causing the large plastic structure to become dislodged and tangled in steering brakes, suspension or causing unsafe road hazard for other vehicles particularly motorcycles. Many owners are reporting this issue and I have verified on my own vehicle missing hardware from recent purchase and vehicle currently has less than 2000 miles. The dealerships are not taking my owner complaints seriously and are refusing to honor warranty claiming that this issue is caused by road hazards when it clearly is not and is easily proven to be a defect or manufacturing issue. My air dam came loose on a interstate highway with 75 mph speed zones and became entangled in the undercarriage, further investigation revealed that several of the fasteners were missing and no evidence they were ever installed. The dealership tried to accuse me of removing or tampering with the hardware which is absolutely ridiculous and potentially criminal to make these unf

Complaint Details

NHTSA Complaint ID 2100729
ODI Number 11667006
Date Filed June 15, 2025
Failure Date June 14, 2025
VIN JTEVA5BRXS5

Similar STRUCTURE:BODY:BUMPERS Complaints for 2025 TOYOTA 4RUNNER

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.