2024 FORD MUSTANG — Complaint #2100390
Open-data reference.
NHTSA Complaint about SEAT BELTS:FRONT:RETRACTOR filed June 13, 2025
NHTSA complaint #2100390 (ODI reference 11666787) concerns a 2024 FORD MUSTANG and was filed on June 13, 2025. The owner reports the failure occurred on June 1, 2025. The vehicle had 5,000 miles on the odometer at the time of the incident. The report was geocoded to Illinois based on the filer's self-reported location. The affected component is categorized as seat belts:front:retractor, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD MUSTANG cohort independently describe similar seat belts:front:retractor failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2024 FORD MUSTANG shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2024 Ford Mustang. The contact stated that while seated in the front driver's seat, the front driver's side seat belt failed to properly retract and failed to properly secure the driver. The vehicle was taken to the local dealer who inspected the vehicle and determined that the seat belt operated normally, and no failure was found. The contact was concerned that the seatbelt would not function properly during a crash. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 5,000.
Complaint Details
| NHTSA Complaint ID | 2100390 |
| ODI Number | 11666787 |
| Date Filed | June 13, 2025 |
| Failure Date | June 1, 2025 |
| VIN | 1FAGP8FF4R5 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.