2017 FORD ESCAPE — Complaint #2099330
Open-data reference.
NHTSA Complaint about LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK filed June 10, 2025
NHTSA complaint #2099330 (ODI reference 11666054) concerns a 2017 FORD ESCAPE and was filed on June 10, 2025. The owner reports the failure occurred on June 10, 2023. The report was geocoded to Colorado based on the filer's self-reported location. The affected component is categorized as latches/locks/linkages:hatchback/liftgate:lock, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD ESCAPE cohort independently describe similar latches/locks/linkages:hatchback/liftgate:lock failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 FORD ESCAPE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2017 Ford Escape. The contact stated while the vehicle was parked, the liftgate switch failed to function as intended. The contact stated that the liftgate switch was activated to unlatch and open the liftgate; however, the liftgate failed to open as intended. The contact stated the failure was initially intermittent but became a persistent failure. The liftgate had since become inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure; however, the contact was informed that a diagnostic test fee would be charged to determine the cause of the failure. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was unknown.
Complaint Details
| NHTSA Complaint ID | 2099330 |
| ODI Number | 11666054 |
| Date Filed | June 10, 2025 |
| Failure Date | June 10, 2023 |
| VIN | 1FMCU9JDXHU |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.