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2024 NISSAN KICKS — Complaint #2098932

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NHTSA Complaint about LANE DEPARTURE: LANE KEEP: AUTOMATIC STEERING filed June 9, 2025

NHTSA complaint #2098932 (ODI reference 11665776) concerns a 2024 NISSAN KICKS and was filed on June 9, 2025. The owner reports the failure occurred on June 1, 2025. The vehicle had 10,000 miles on the odometer at the time of the incident. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as lane departure: lane keep: automatic steering, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: yes, fire: no, injuries: 0, fatalities: 0. A complaint that flags a crash, fire, or fatality is escalated on NHTSA's internal review queue and factors more heavily into any Preliminary Evaluation decision on this make and model. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same NISSAN KICKS cohort independently describe similar lane departure: lane keep: automatic steering failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2024 NISSAN KICKS shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2024 NISSAN KICKS
Component
LANE DEPARTURE: LANE KEEP: AUTOMATIC STEERING
Crash
Yes
State
California
Mileage
10,000 mi

Complaint Description

The contact owned a 2024 Nissan Kicks. The contact stated that while his daughter was driving 50-55 MPH and merging to the right lane, the vehicle continued pulling to the right, unintendedly even though the driver had straightened the steering wheel to drive straight. The contact stated that the passenger's side of the vehicle crashed into a guardrail, and the vehicle stopped. It was unknown whether the brakes were inoperable at the time of the incident. It was unknown whether a warning light was illuminated before of after the crash. The passenger's side roof rail air bags deployed. The contact stated that the axle and the front passenger's side tire were bent. No police report was filed. There was no injury sustained. The vehicle was towed to the contact's residence. The vehicle was then towed to an auto body repair shop. The insurance company declared the vehicle a total loss. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the

Complaint Details

NHTSA Complaint ID 2098932
ODI Number 11665776
Date Filed June 9, 2025
Failure Date June 1, 2025
VIN 3N1CP5DV5RL

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.