2024 VOLKSWAGEN TAOS — Complaint #2097172
Open-data reference.
NHTSA Complaint about FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP filed June 3, 2025
NHTSA complaint #2097172 (ODI reference 11664586) concerns a 2024 VOLKSWAGEN TAOS and was filed on June 3, 2025. The owner reports the failure occurred on May 25, 2025. The vehicle had 5,479 miles on the odometer at the time of the incident. The report was geocoded to Illinois based on the filer's self-reported location. The affected component is categorized as fuel system, gasoline:delivery:fuel pump, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same VOLKSWAGEN TAOS cohort independently describe similar fuel system, gasoline:delivery:fuel pump failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2024 VOLKSWAGEN TAOS shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2024 Volkswagen Taos. The contact stated that while attempting to drive from a complete stop and depressing the accelerator pedal, the vehicle failed to respond. The contact stated that there was a message regarding the engine and another unknown message displayed. The contact stated that bystanders assisted in pushing the vehicle out of traffic. The vehicle was towed to the Inn, where the contact was staying. The contact was able to drive the vehicle the following day; however, the failure recurred while attempting to drive from a complete stop at a red light on an interstate. The vehicle was pushed into a parking lot with assistance. The vehicle was towed to the dealer, where it was diagnosed that the fuel rail system pressure was significantly low. The dealer replaced the fuel pump and the gasket. The vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 5,479.
Complaint Details
| NHTSA Complaint ID | 2097172 |
| ODI Number | 11664586 |
| Date Filed | June 3, 2025 |
| Failure Date | May 25, 2025 |
| VIN | 3VVSX7B23RM |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.