2022 MERCEDES-BENZ SPRINTER 2500 — Complaint #2093842
Open-data reference.
NHTSA Complaint about ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR filed May 21, 2025
NHTSA complaint #2093842 (ODI reference 11662299) concerns a 2022 MERCEDES-BENZ SPRINTER 2500 and was filed on May 21, 2025. The owner reports the failure occurred on February 1, 2025. The vehicle had 600 miles on the odometer at the time of the incident. The report was geocoded to Texas based on the filer's self-reported location. The affected component is categorized as electrical system:alternator/generator/regulator, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same MERCEDES-BENZ SPRINTER 2500 cohort independently describe similar electrical system:alternator/generator/regulator failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2022 MERCEDES-BENZ SPRINTER 2500 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2024 Winnebago Revel RV built on a 2022 Mercedes-Benz Sprinter 2500 Chassis. The contact stated while the RV was idling, the heater was activated, and the contact's wife made him aware that there was an abnormal smoke odor. Additionally, the contact stated that while the RV was idling, the contact opened the mobile app and noticed that the Winnebago house battery was not charging. The contact also noticed the failure while driving. The RV was taken to the dealer, where the alternator was replaced twice; however, the failure persisted. The RV was taken to Coastal RV Center (6075 Savannah Hwy, Ravenel, SC 29470); where it was diagnosed and determined that the alternator needed to be replaced; however, the part was not available. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the part was not available. The failure mileage was approximately 600.
Complaint Details
| NHTSA Complaint ID | 2093842 |
| ODI Number | 11662299 |
| Date Filed | May 21, 2025 |
| Failure Date | February 1, 2025 |
| VIN | W1W4EBVY2NP |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.