2023 FORD MUSTANG MACH E — Complaint #2092353
Open-data reference.
NHTSA Complaint about ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR filed May 15, 2025
NHTSA complaint #2092353 (ODI reference 11661207) concerns a 2023 FORD MUSTANG MACH E and was filed on May 15, 2025. The owner reports the failure occurred on May 7, 2024. The vehicle had 15,000 miles on the odometer at the time of the incident. The report was geocoded to New York based on the filer's self-reported location. The affected component is categorized as electrical system:adas:driver monitoring:camera/sensor, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD MUSTANG MACH E cohort independently describe similar electrical system:adas:driver monitoring:camera/sensor failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2023 FORD MUSTANG MACH E shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2023 Ford Mustang Mach-E. The contact stated while driving at an undisclosed speed, the safety features independently deactivated. In addition, the message âForward Collision Avoidance Brake Assist Unavailableâ was displayed. The vehicle was taken to the dealer where it was diagnosed with a failed radar and front camera system. The contact was informed that the radar and front camera systems needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 15,000.
Complaint Details
| NHTSA Complaint ID | 2092353 |
| ODI Number | 11661207 |
| Date Filed | May 15, 2025 |
| Failure Date | May 7, 2024 |
| VIN | 3FMTK2SU2PM |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.