2018 JEEP WRANGLER — Complaint #2092118
Open-data reference.
NHTSA Complaint about AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE filed May 14, 2025
NHTSA complaint #2092118 (ODI reference 11661040) concerns a 2018 JEEP WRANGLER and was filed on May 14, 2025. The owner reports the failure occurred on October 14, 2024. The vehicle had 35,000 miles on the odometer at the time of the incident. The report was geocoded to South Carolina based on the filer's self-reported location. The affected component is categorized as air bags:frontal:driver clockspring/spiral cassette, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same JEEP WRANGLER cohort independently describe similar air bags:frontal:driver clockspring/spiral cassette failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2018 JEEP WRANGLER shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2018 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a failed clock spring. The contact was informed that the clock spring needed to be replaced. The vehicle was not repaired. In addition, the contact stated that several of the steering wheel safety features were inoperable due to the failure. The dealer was made aware of the failure. The contact was informed that a diagnostic test was needed to determine the cause of the failure. The manufacturer was not made aware of the failure. The failure mileage was 35,000.
Complaint Details
| NHTSA Complaint ID | 2092118 |
| ODI Number | 11661040 |
| Date Filed | May 14, 2025 |
| Failure Date | October 14, 2024 |
| VIN | 1C4BJWDG1JL |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.