2020 FORD EXPLORER — Complaint #2091485
Open-data reference.
NHTSA Complaint about ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SENSORS filed May 13, 2025
NHTSA complaint #2091485 (ODI reference 11660605) concerns a 2020 FORD EXPLORER and was filed on May 13, 2025. The owner reports the failure occurred on January 24, 2025. The vehicle had 61,000 miles on the odometer at the time of the incident. The report was geocoded to Illinois based on the filer's self-reported location. The affected component is categorized as electrical system:adas:parking assist:sensors, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EXPLORER cohort independently describe similar electrical system:adas:parking assist:sensors failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2020 FORD EXPLORER shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2020 Ford Explorer. The contact stated that the parking assist was inoperable, and the reverse automatic emergency braking was inoperable. The vehicle was taken to the local dealer where it was diagnosed that the sensors needed to be replaced. The vehicle was repaired, but the failure recurred. The contact used a scanning tool and determined that the failure was still present. The contact stated that several unknown warning lights were illuminated. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 61,000.
Complaint Details
| NHTSA Complaint ID | 2091485 |
| ODI Number | 11660605 |
| Date Filed | May 13, 2025 |
| Failure Date | January 24, 2025 |
| VIN | 1FM5K8GCXLG |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.