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2015 FORD EDGE — Complaint #2090596

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NHTSA Complaint about ELECTRICAL SYSTEM:ADAS:HILL DESCENT ASSIST:SOFTWARE filed May 9, 2025

NHTSA complaint #2090596 (ODI reference 11660004) concerns a 2015 FORD EDGE and was filed on May 9, 2025. The owner reports the failure occurred on May 6, 2025. The vehicle had 170,000 miles on the odometer at the time of the incident. The report was geocoded to Florida based on the filer's self-reported location. The affected component is categorized as electrical system:adas:hill descent assist:software, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EDGE cohort independently describe similar electrical system:adas:hill descent assist:software failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2015 FORD EDGE shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2015 FORD EDGE
Component
ELECTRICAL SYSTEM:ADAS:HILL DESCENT ASSIST:SOFTWARE
State
Florida
Mileage
170,000 mi

Complaint Description

The contact owns a 2015 Ford Edge. The contact stated that while driving on the highway at 75 MPH, the steering wheel became inoperable. The steering wheel failed to return to center. The steering assist, hill start assist, and the park assist warning lights were flashing. The contact stated that the failure was linked to NHTSA Campaign Number: 19V632000 (Steering). The vehicle was towed to the local dealer where an unknown diagnosis was provided. The vehicle was not repaired. The manufacturer was contacted, who referred the contact to the NHTSA Hotline for assistance. The failure mileage was 170,000.

Complaint Details

NHTSA Complaint ID 2090596
ODI Number 11660004
Date Filed May 9, 2025
Failure Date May 6, 2025
VIN 2FMTK3J9XFB

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.