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2021 TOYOTA RAV4 — Complaint #2090321

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NHTSA Complaint about VISIBILITY:POWER WINDOW DEVICES AND CONTROLS filed May 8, 2025

NHTSA complaint #2090321 (ODI reference 11659818) concerns a 2021 TOYOTA RAV4 and was filed on May 8, 2025. The owner reports the failure occurred on May 8, 2025. The vehicle had 32,804 miles on the odometer at the time of the incident. The report was geocoded to Hawaii based on the filer's self-reported location. The affected component is categorized as visibility:power window devices and controls, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TOYOTA RAV4 cohort independently describe similar visibility:power window devices and controls failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2021 TOYOTA RAV4 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2021 TOYOTA RAV4
Component
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
State
Hawaii
Mileage
32,804 mi

Complaint Description

The contact owns a 2021 Toyota Rav4. The contact stated that while driving at an undisclosed speed, the contact stated that the front driver’s side window became inoperable. The contact stated that the power button would not function properly, and the contact could not get the front window off track. The vehicle was taken back to the dealer, where it was diagnosed that the window regulator had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 32,804.

Complaint Details

NHTSA Complaint ID 2090321
ODI Number 11659818
Date Filed May 8, 2025
Failure Date May 8, 2025
VIN 2T3H1RFV9MW

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.