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2015 LEXUS IS — Complaint #2090052

Open-data reference.

NHTSA Complaint about VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:AIR HANDLER/CHAMBER, DUCTS, AND VALVES filed May 7, 2025

NHTSA complaint #2090052 (ODI reference 11659626) concerns a 2015 LEXUS IS and was filed on May 7, 2025. The owner reports the failure occurred on April 30, 2025. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as visibility:defroster/defogger/hvac system:air handler/chamber, ducts, and valves, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same LEXUS IS cohort independently describe similar visibility:defroster/defogger/hvac system:air handler/chamber, ducts, and valves failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2015 LEXUS IS shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2015 LEXUS IS
Component
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:AIR HANDLER/CHAMBER, DUCTS, AND VALVES
State
California

Complaint Description

Lexus had a recall for a faulty servo motor back in 2021. The recall work was performed; however, the same issue is happening again. The airflow on the “head only” setting comes out extremely low and blows air on the feet. This is the second malfunction for this electrical component within a four year period and shows faulty components being placed in vehicles. This can become a very dangerous situation if air or heat is not flowing properly from the vents. It can create situations where driver is not comfortable due to any health conditions or other reasons, and can create a potential accident hazard.

Complaint Details

NHTSA Complaint ID 2090052
ODI Number 11659626
Date Filed May 7, 2025
Failure Date April 30, 2025
VIN JTHBE1D29F5

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.