2019 INFINITI QX60 — Complaint #2089899
Open-data reference.
NHTSA Complaint about ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR filed May 7, 2025
NHTSA complaint #2089899 (ODI reference 11659508) concerns a 2019 INFINITI QX60 and was filed on May 7, 2025. The owner reports the failure occurred on May 2, 2025. The vehicle had 75,000 miles on the odometer at the time of the incident. The report was geocoded to Pennsylvania based on the filer's self-reported location. The affected component is categorized as electrical system:alternator/generator/regulator, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same INFINITI QX60 cohort independently describe similar electrical system:alternator/generator/regulator failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2019 INFINITI QX60 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2019 Infiniti QX60. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated the brake pedal was depressed; however, the vehicle failed to stop as intended. The vehicle was drifted to the shoulder of the road where the engine seized. No warning lights were illuminated. The vehicle was started; however, the vehicle failed to start as intended. The vehicle was towed to the dealer where it was diagnosed with alternator failure. The contact was informed that the alternator needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 75,000.
Complaint Details
| NHTSA Complaint ID | 2089899 |
| ODI Number | 11659508 |
| Date Filed | May 7, 2025 |
| Failure Date | May 2, 2025 |
| VIN | 5N1DL0MM1KC |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.