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2011 MAZDA CX-9 — Complaint #2088300

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NHTSA Complaint about SUSPENSION:FRONT:CONTROL ARM filed May 2, 2025

NHTSA complaint #2088300 (ODI reference 11658375) concerns a 2011 MAZDA CX-9 and was filed on May 2, 2025. The owner reports the failure occurred on April 21, 2025. The vehicle had 125,000 miles on the odometer at the time of the incident. The report was geocoded to Ohio based on the filer's self-reported location. The affected component is categorized as suspension:front:control arm, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same MAZDA CX-9 cohort independently describe similar suspension:front:control arm failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2011 MAZDA CX-9 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2011 MAZDA CX-9
Component
SUSPENSION:FRONT:CONTROL ARM
State
Ohio
Mileage
125,000 mi

Complaint Description

The contact owns a 2011 Mazda CX-9. The contact stated that while driving at an undisclosed speed and making a turn, the contact lost control of the vehicle, and the front driver's side suspension lowered to the ground. The vehicle was towed to an independent mechanic, who determined that the subframe was severely rusted, causing the control arm to detach. The contact was informed that the subframe needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 125,000.

Complaint Details

NHTSA Complaint ID 2088300
ODI Number 11658375
Date Filed May 2, 2025
Failure Date April 21, 2025
VIN JM3TB3CV6B0

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.