2025 HYUNDAI SANTA FE — Complaint #2088108
Open-data reference.
NHTSA Complaint about ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR filed May 1, 2025
NHTSA complaint #2088108 (ODI reference 11658247) concerns a 2025 HYUNDAI SANTA FE and was filed on May 1, 2025. The owner reports the failure occurred on April 17, 2025. The vehicle had 700 miles on the odometer at the time of the incident. The report was geocoded to Colorado based on the filer's self-reported location. The affected component is categorized as electrical system:adas:driver monitoring:camera/sensor, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same HYUNDAI SANTA FE cohort independently describe similar electrical system:adas:driver monitoring:camera/sensor failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2025 HYUNDAI SANTA FE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2025 Hyundai Santa Fe. The contact stated that while driving at various speeds and taking her eyes off the road ahead, there was a warning chime and a red warning light illuminated, advising the driver to "Consider taking a Break". The contact stated that the safety feature is the Driver Monitoring: Camera/Sensor and the safety feature was activating while turning her head or moving her eyes from looking ahead. The contact stated that the chime was loud and was distracting while driving. The contact stated that the failure was almost constant. The contact called a local dealer and was advised that the system could not be deactivated. The dealer referred the contact to the NHTSA Hotline to report the issue. The manufacturer was not informed of the failure. The failure mileage was approximately 700.
Complaint Details
| NHTSA Complaint ID | 2088108 |
| ODI Number | 11658247 |
| Date Filed | May 1, 2025 |
| Failure Date | April 17, 2025 |
| VIN | 5NMP4DGL5SH |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.