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2016 CADILLAC CTS — Complaint #2087234

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NHTSA Complaint about STRUCTURE:BODY:DOOR:HANDLE:INTERIOR filed April 29, 2025

NHTSA complaint #2087234 (ODI reference 11657637) concerns a 2016 CADILLAC CTS and was filed on April 29, 2025. The owner reports the failure occurred on June 15, 2021. The vehicle had 20,000 miles on the odometer at the time of the incident. The report was geocoded to Florida based on the filer's self-reported location. The affected component is categorized as structure:body:door:handle:interior, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 1, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CADILLAC CTS cohort independently describe similar structure:body:door:handle:interior failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2016 CADILLAC CTS shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2016 CADILLAC CTS
Component
STRUCTURE:BODY:DOOR:HANDLE:INTERIOR
Injuries
1
State
Florida
Mileage
20,000 mi

Complaint Description

The contact owns a 2016 Cadillac CTS. The contact stated while the vehicle was parked, the carbon fiber-optic piece on the rear passenger door was fractured. The contact stated the occupant was exiting the rear passenger's door when the occupant was stabbed by the carbon fiber-optic piece. The contact stated that the occupant was stabbed in the back of the right arm. No medical attention was needed. The contact stated that the carbon fiber optic pieces on all four of the door panels and the glove compartment had been replaced several times. The contact stated the glove compartment carbon fiber optic piece was replaced three times. In addition, the contact stated that the carbon fiber optic pieces on each door panel had been replaced twice. The manufacturer was made aware of the failure, and several cases were filed. The failure mileage was approximately 20,000.

Complaint Details

NHTSA Complaint ID 2087234
ODI Number 11657637
Date Filed April 29, 2025
Failure Date June 15, 2021
VIN 1G6AT5SX5G0

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.