2024 TOYOTA SIENNA HYBRID — Complaint #2085774
Open-data reference.
NHTSA Complaint about LATCHES/LOCKS/LINKAGES:TRUNK LID:LATCH filed April 24, 2025
NHTSA complaint #2085774 (ODI reference 11656609) concerns a 2024 TOYOTA SIENNA HYBRID and was filed on April 24, 2025. The owner reports the failure occurred on April 24, 2025. The vehicle had 14,185 miles on the odometer at the time of the incident. The report was geocoded to Texas based on the filer's self-reported location. The affected component is categorized as latches/locks/linkages:trunk lid:latch, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TOYOTA SIENNA HYBRID cohort independently describe similar latches/locks/linkages:trunk lid:latch failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2024 TOYOTA SIENNA HYBRID shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2024 Toyota Sienna Hybrid. The contact stated that while the vehicle was parked, the trunk became inoperable. The contact stated that the trunk latch failed to function properly and failed to open as needed. The vehicle was taken to the dealer, where it was diagnosed that the trunk hinges had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 14,185.
Complaint Details
| NHTSA Complaint ID | 2085774 |
| ODI Number | 11656609 |
| Date Filed | April 24, 2025 |
| Failure Date | April 24, 2025 |
| VIN | 5TDDRKECXRS |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.