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2020 FORD FUSION — Complaint #2085651

Open-data reference.

NHTSA Complaint about POWER TRAIN:CLUTCH ASSEMBLY:BELL HOUSING filed April 24, 2025

NHTSA complaint #2085651 (ODI reference 11656522) concerns a 2020 FORD FUSION and was filed on April 24, 2025. The owner reports the failure occurred on April 1, 2025. The vehicle had 103,000 miles on the odometer at the time of the incident. The report was geocoded to Arkansas based on the filer's self-reported location. The affected component is categorized as power train:clutch assembly:bell housing, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD FUSION cohort independently describe similar power train:clutch assembly:bell housing failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2020 FORD FUSION shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2020 FORD FUSION
Component
POWER TRAIN:CLUTCH ASSEMBLY:BELL HOUSING
State
Arkansas
Mileage
103,000 mi

Complaint Description

The contact owns a 2020 Ford Fusion. The contact stated that upon starting the vehicle, the vehicle hesitated while responding. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power, with an abnormally loud vibration coming from the engine. There was no warning light illuminated. The vehicle was taken to a local dealer, where the vehicle was diagnosed, and the contact was informed that either the flywheel or the flex plate was faulty and needed to be replaced. The vehicle was not repaired. The contact referenced Customer Satisfaction Program: 22N12 as the possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 103,000.

Complaint Details

NHTSA Complaint ID 2085651
ODI Number 11656522
Date Filed April 24, 2025
Failure Date April 1, 2025
VIN 3FA6P0HD9LR

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.