2021 KIA SOUL — Complaint #2085384
Open-data reference.
NHTSA Complaint about ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR filed April 23, 2025
NHTSA complaint #2085384 (ODI reference 11656342) concerns a 2021 KIA SOUL and was filed on April 23, 2025. The owner reports the failure occurred on September 15, 2024. The vehicle had 80,000 miles on the odometer at the time of the incident. The report was geocoded to Missouri based on the filer's self-reported location. The affected component is categorized as engine and engine cooling:engine:crank/camshaft position sensor, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same KIA SOUL cohort independently describe similar engine and engine cooling:engine:crank/camshaft position sensor failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2021 KIA SOUL shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2021 Kia Soul. The contact stated while driving 10 MPH and turning into a parking lot, the vehicle stalled and seized to function. The check engine warning light was illuminated. The contact turned off and restarted the vehicle and the vehicle was able to function as needed. The vehicle was taken to an OâReilly to be diagnosed. The vehicle was diagnosed with failure in the solenoids, which the contact fixed herself. The check engine warning light remained illuminated, and the contact thought the sensor was faulty. The vehicle was taken to various independent mechanics to be diagnosed and was diagnosed with timing belt failure; however, the contact was informed to first get the vehicle repaired under the recall and then get the timing belt replaced. The vehicle was taken to a dealer and a multipoint inspection was performed. The contact was informed there was no fix for the vehicle presently. The vehicle was taken again to be diagnosed, and the vehicle was diagnosed
Complaint Details
| NHTSA Complaint ID | 2085384 |
| ODI Number | 11656342 |
| Date Filed | April 23, 2025 |
| Failure Date | September 15, 2024 |
| VIN | KNDJ23AU7M7 |
Similar ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR Complaints for 2021 KIA SOUL
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.