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2015 FORD F-350 — Complaint #2083554

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NHTSA Complaint about SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER filed April 16, 2025

NHTSA complaint #2083554 (ODI reference 11655064) concerns a 2015 FORD F-350 and was filed on April 16, 2025. The owner reports the failure occurred on March 16, 2025. The vehicle had 115,000 miles on the odometer at the time of the incident. The report was geocoded to New York based on the filer's self-reported location. The affected component is categorized as seats:front assembly:seat heater/cooler, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD F-350 cohort independently describe similar seats:front assembly:seat heater/cooler failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2015 FORD F-350 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2015 FORD F-350
Component
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
State
New York
Mileage
115,000 mi

Complaint Description

The contact owns a 2015 Ford F-350. The contact stated that the front passenger’s seat warmer was overheating and emitting a burning odor and smoke. The contact pulled over and noticed that the smoke was coming from underneath the seat, and the wires were burning and had started melting. The contact arrived at the residence, and her spouse disconnected the wires underneath the seat. The seat belt warning light was illuminated. The contact stated that the main information center failed to immediately activate certain electrical systems intermittently. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was informed of the failure and confirmed there was no recall on the VIN. The manufacturer opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 115,000.

Complaint Details

NHTSA Complaint ID 2083554
ODI Number 11655064
Date Filed April 16, 2025
Failure Date March 16, 2025
VIN 1FT8X3B60FE

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.