2023 FORD F-150 — Complaint #2082780
Open-data reference.
NHTSA Complaint about STRUCTURE:BODY:BUMPERS:ACTIVE SHUTTERS/GRILL filed April 14, 2025
NHTSA complaint #2082780 (ODI reference 11654516) concerns a 2023 FORD F-150 and was filed on April 14, 2025. The owner reports the failure occurred on April 14, 2025. The vehicle had 4,000 miles on the odometer at the time of the incident. The report was geocoded to Texas based on the filer's self-reported location. The affected component is categorized as structure:body:bumpers:active shutters/grill, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD F-150 cohort independently describe similar structure:body:bumpers:active shutters/grill failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2023 FORD F-150 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2023 Ford F-150. The contact stated that while driving at an undisclosed speed, the message "Active Air DAM System fault detected" was displayed. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the driver's Side Active Air Dam Motor Actuator. The contact was informed that the part displayed signs of external damage as if the driver had struck an object. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who again diagnosed a failure with the driver's Side Active Air Dam Motor Actuator. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 4,000.
Complaint Details
| NHTSA Complaint ID | 2082780 |
| ODI Number | 11654516 |
| Date Filed | April 14, 2025 |
| Failure Date | April 14, 2025 |
| VIN | 1FTFW1E85PF |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.