2023 FORD MUSTANG MACH E — Complaint #2082008
Open-data reference.
NHTSA Complaint about SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR filed April 10, 2025
NHTSA complaint #2082008 (ODI reference 11653972) concerns a 2023 FORD MUSTANG MACH E and was filed on April 10, 2025. The owner reports the failure occurred on March 18, 2025. The vehicle had 11,000 miles on the odometer at the time of the incident. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as service brakes, hydraulic:foundation components:disc:rotor, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD MUSTANG MACH E cohort independently describe similar service brakes, hydraulic:foundation components:disc:rotor failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2023 FORD MUSTANG MACH E shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2023 Ford Mustang Mach E. The contact stated after driving 15 MPH and then attempting to reverse, there was a clunking sound coming from the vehicle while reversing out of the driveway. There were no warning lights illuminated. The contact towed the vehicle to a dealer where it was diagnosed and determined that the brake pads and rotors had delaminated. The dealer informed the contact that the brakes were not covered under warranty. The vehicle was repaired. The manufacturer was made aware of the failure and informed the contact the repair was not covered under warranty. The failure mileage was approximately 11,000.
Complaint Details
| NHTSA Complaint ID | 2082008 |
| ODI Number | 11653972 |
| Date Filed | April 10, 2025 |
| Failure Date | March 18, 2025 |
| VIN | 3FMTK3SS0PM |
Similar SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR Complaints for 2023 FORD MUSTANG MACH E
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.