2017 GMC ACADIA — Complaint #2081394
Open-data reference.
NHTSA Complaint about SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM filed April 8, 2025
NHTSA complaint #2081394 (ODI reference 11653538) concerns a 2017 GMC ACADIA and was filed on April 8, 2025. The owner reports the failure occurred on April 7, 2025. The vehicle had 115,911 miles on the odometer at the time of the incident. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as service brakes, hydraulic:power assist:vacuum, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same GMC ACADIA cohort independently describe similar service brakes, hydraulic:power assist:vacuum failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 GMC ACADIA shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2017 GMC Acadia. The contact stated while driving at an undisclosed speed, the brake pedal was depressed; however, the brake pedal was firm. The contact applied full pressure to the brake pedal, and the vehicle stopped. There was no warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with brake vacuum pump failure. Additionally, the contact was informed that the brake vacuum pump had fractured, and a part of the brake vacuum pump had lodged into the engine. The contact was informed that the brake vacuum pump needed to be replaced. The vehicle was being repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 115,911.
Complaint Details
| NHTSA Complaint ID | 2081394 |
| ODI Number | 11653538 |
| Date Filed | April 8, 2025 |
| Failure Date | April 7, 2025 |
| VIN | 1GKKNKLA2HZ |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.