2011 HYUNDAI TUCSON — Complaint #2080897
Open-data reference.
NHTSA Complaint about STRUCTURE:INTERIOR PANELS:DOOR filed April 7, 2025
NHTSA complaint #2080897 (ODI reference 11653195) concerns a 2011 HYUNDAI TUCSON and was filed on April 7, 2025. The owner reports the failure occurred on March 11, 2025. The report was geocoded to Idaho based on the filer's self-reported location. The affected component is categorized as structure:interior panels:door, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same HYUNDAI TUCSON cohort independently describe similar structure:interior panels:door failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2011 HYUNDAI TUCSON shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact's daughter owns a 2011 Hyundai Tucson. The contact stated that upon his daughter attempting to enter the vehicle through the front driverâs side door, the door failed to open. The contact stated that his daughter opened the front passengerâs side door and there was black smoke coming from inside the vehicle. The contactâs daughter discovered that the front driverâs side seat, driverâs side door panel, and headliner was burned. The contact stated that the Fire Department was not called to the scene. There was no one injured. Upon investigation, the contact discovered that the vehicle was included in NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic). The dealer was notified of the failure and a tow truck was sent to the residence. While the vehicle was in the dealer's possession, the failure was acknowledged, but the dealer stated that the damages would not be covered for free. The manufacturer was notified of the failure but offered no assistance. The ve
Complaint Details
| NHTSA Complaint ID | 2080897 |
| ODI Number | 11653195 |
| Date Filed | April 7, 2025 |
| Failure Date | March 11, 2025 |
| VIN | KM8JUCAC1BU |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.