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2014 FORD FUSION — Complaint #2080766

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NHTSA Complaint about ELECTRICAL SYSTEM:ADAS:HILL START ASSIST:ASSEMBLY filed April 7, 2025

NHTSA complaint #2080766 (ODI reference 11653101) concerns a 2014 FORD FUSION and was filed on April 7, 2025. The owner reports the failure occurred on April 5, 2025. The vehicle had 150,000 miles on the odometer at the time of the incident. The report was geocoded to Michigan based on the filer's self-reported location. The affected component is categorized as electrical system:adas:hill start assist:assembly, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD FUSION cohort independently describe similar electrical system:adas:hill start assist:assembly failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2014 FORD FUSION shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2014 FORD FUSION
Component
ELECTRICAL SYSTEM:ADAS:HILL START ASSIST:ASSEMBLY
State
Michigan
Mileage
150,000 mi

Complaint Description

The contact owns a 2014 Ford Fusion. The contact stated that while leaving a parking lot at approximately 10 MPH, the steering wheel seized. The contact turned off the vehicle and waited for a while before restarting the vehicle. The contact restarted the vehicle 3 times before being able to turn the steering wheel; however, the power steering functionality remained inoperable. The contact stated that the Service Advancetrac, Lane Keep Assis system malfunction, Hill Start Assist Not Available, Steering Assist Fault, and Service Required messages were displayed on the instrument panel. The dealer was contacted and informed of the failure. The dealer suggested that the contact take the battery to be tested. The battery was tested and there was no failure found with the battery. The vehicle had not been taken to the dealer to be diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 150,000.

Complaint Details

NHTSA Complaint ID 2080766
ODI Number 11653101
Date Filed April 7, 2025
Failure Date April 5, 2025
VIN 3FA6P0HD2ER

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.