2020 CHEVROLET TRAVERSE — Complaint #2079714
Open-data reference.
NHTSA Complaint about ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR filed April 2, 2025
NHTSA complaint #2079714 (ODI reference 11652396) concerns a 2020 CHEVROLET TRAVERSE and was filed on April 2, 2025. The owner reports the failure occurred on March 28, 2025. The vehicle had 58,000 miles on the odometer at the time of the incident. The report was geocoded to Alabama based on the filer's self-reported location. The affected component is categorized as engine and engine cooling:exhaust system:emission control:catalytic convertor, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET TRAVERSE cohort independently describe similar engine and engine cooling:exhaust system:emission control:catalytic convertor failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2020 CHEVROLET TRAVERSE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2020 Chevrolet Traverse. The contact stated while driving 25 MPH, the check engine warning light illuminated. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the catalytic convertor had failed needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure, and the contact was informed that there were no recalls associated with the VIN. The approximate failure mileage was 58,000.
Complaint Details
| NHTSA Complaint ID | 2079714 |
| ODI Number | 11652396 |
| Date Filed | April 2, 2025 |
| Failure Date | March 28, 2025 |
| VIN | 1GNERJKW4LJ |
Similar ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR Complaints for 2020 CHEVROLET TRAVERSE
The contact owns a 2020 Chevrolet Traverse. The contact stated that while driving at undisclosed speeds, there were abnormal sounds coming from the exhaust system. The contact stated that the vehicle
The contact owns a 2020 Chevrolet Traverse. The contact stated while driving 45 MPH, the vehicle jerked, with an abnormal sound coming from underneath the vehicle. In addition, the contact stated the
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.