2016 TESLA MODEL X — Complaint #2079301
Open-data reference.
NHTSA Complaint about LATCHES/LOCKS/LINKAGES:DOORS:LOCK filed April 1, 2025
NHTSA complaint #2079301 (ODI reference 11652101) concerns a 2016 TESLA MODEL X and was filed on April 1, 2025. The owner reports the failure occurred on November 27, 2024. The vehicle had 60,000 miles on the odometer at the time of the incident. The report was geocoded to Illinois based on the filer's self-reported location. The affected component is categorized as latches/locks/linkages:doors:lock, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: yes, fire: no, injuries: 1, fatalities: 0. A complaint that flags a crash, fire, or fatality is escalated on NHTSA's internal review queue and factors more heavily into any Preliminary Evaluation decision on this make and model. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TESLA MODEL X cohort independently describe similar latches/locks/linkages:doors:lock failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2016 TESLA MODEL X shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owned a 2016 Tesla Model X. The contact stated that while his wife was driving approximately 15 MPH from a traffic light, the vehicle was T-boned by another vehicle attempting to run the red light. The contact stated that the other vehicle crashed into the driverâs side front fender panel of the vehicle. The contact stated that the driverâs door was not impacted in the crash. The contact stated that the air bags deployed as needed. However, the contactâs wife was stuck in the vehicle, and unable to exit the vehicle because the doors failed to unlock. The contact stated that the vehicle had lost all electrical functions, causing the doors to remain closed. The contact stated that his wife was unable to move over to the passengerâs side front or rear to exit the vehicle. The contact stated that some pedestrians nearby were able to unlock the door from outside for his wife to exit the vehicle. The contact was concerned that his wife could have been killed if the vehicl
Complaint Details
| NHTSA Complaint ID | 2079301 |
| ODI Number | 11652101 |
| Date Filed | April 1, 2025 |
| Failure Date | November 27, 2024 |
| VIN | 5YJXCAE43GF |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.