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2015 JEEP CHEROKEE — Complaint #2078143

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NHTSA Complaint about POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT filed March 28, 2025

NHTSA complaint #2078143 (ODI reference 11651293) concerns a 2015 JEEP CHEROKEE and was filed on March 28, 2025. The owner reports the failure occurred on March 17, 2025. The vehicle had 112,002 miles on the odometer at the time of the incident. The report was geocoded to Iowa based on the filer's self-reported location. The affected component is categorized as power train:driveline:differential unit, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same JEEP CHEROKEE cohort independently describe similar power train:driveline:differential unit failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2015 JEEP CHEROKEE shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2015 JEEP CHEROKEE
Component
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
State
Iowa
Mileage
112,002 mi

Complaint Description

The contact owns a 2015 Jeep Cherokee. The contact stated while driving 65 MPH, there was a thumping sound coming from the rear of the vehicle. The vehicle was taken to the residence. The contact stated that the following day, he observed condensation under the rear end of the vehicle. The vehicle was taken to a dealer where it was diagnosed that the rear differential needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 112,002.

Complaint Details

NHTSA Complaint ID 2078143
ODI Number 11651293
Date Filed March 28, 2025
Failure Date March 17, 2025
VIN 1C4PJMBS0FW

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.