2023 TESLA MODEL 3 — Complaint #2077959
Open-data reference.
NHTSA Complaint about STRUCTURE:BODY:TRUNK LID filed March 27, 2025
NHTSA complaint #2077959 (ODI reference 11651166) concerns a 2023 TESLA MODEL 3 and was filed on March 27, 2025. The owner reports the failure occurred on February 18, 2025. The report was geocoded to Texas based on the filer's self-reported location. The affected component is categorized as structure:body:trunk lid, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TESLA MODEL 3 cohort independently describe similar structure:body:trunk lid failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2023 TESLA MODEL 3 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
Trunk struts snap/come off. Causing trunk to slam shut. Damaging body. Tesla states vehicle is safe to operate, however vehicle trunk does not latch down anymore and opens every time I hit a bump. The trunk allignment is also well off. The vibration of the trunk causes several electrical issues including Automatic Emergency Braking. Original problem occured september 15th 2023. Issue was fixed and persists. Current issue has been going on since february 18th 2025. Issue is not yet resolved or fixed. Tesla is not taking any action to repair issue at all. Vehicle is unsafe to operate.
Complaint Details
| NHTSA Complaint ID | 2077959 |
| ODI Number | 11651166 |
| Date Filed | March 27, 2025 |
| Failure Date | February 18, 2025 |
| VIN | 5YJ3E1EA4PF |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.