2024 HYUNDAI SANTA FE — Complaint #2077935
Open-data reference.
NHTSA Complaint about ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR filed March 27, 2025
NHTSA complaint #2077935 (ODI reference 11651148) concerns a 2024 HYUNDAI SANTA FE and was filed on March 27, 2025. The owner reports the failure occurred on March 13, 2024. The report was geocoded to North Carolina based on the filer's self-reported location. The affected component is categorized as electrical system:adas:driver monitoring:camera/sensor, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same HYUNDAI SANTA FE cohort independently describe similar electrical system:adas:driver monitoring:camera/sensor failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2024 HYUNDAI SANTA FE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The Forward Attention Warning device located on the steering column (camera) cannot be disengaged. This device does not allow me to wear dark or polarized sunglasses, which I need since I have eye issues. This is a safety issue for me and others, especially since I am [XXX] [XXX] and there are times when the visor doesn't cover the sun. You can 'disengage' it in the Driver Assistance settings but it does not stop the warnings nor does it stop it from disengaging your cruise control. If you look to the side of the vehicle, look up to pull the visor down, or wear polarized or dark sunglasses, it will also shut off your cruise control. I have taken the vehicle in to the Gainesville GA Hyundai and told them about this issue but they have said that there is no fix for this. BTW -- there are a bunch of posts on Reddit about this issue. This problem isn't a failure of the system, it is a design flaw. I noticed it on the day I bought the vehicle. Now, it is an annoyance to the point
Complaint Details
| NHTSA Complaint ID | 2077935 |
| ODI Number | 11651148 |
| Date Filed | March 27, 2025 |
| Failure Date | March 13, 2024 |
| VIN | 5NMP24GL9RH |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.