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2020 FORD F-550 — Complaint #2076707

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NHTSA Complaint about FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP filed March 24, 2025

NHTSA complaint #2076707 (ODI reference 11650274) concerns a 2020 FORD F-550 and was filed on March 24, 2025. The owner reports the failure occurred on September 24, 2024. The vehicle had 38,239 miles on the odometer at the time of the incident. The report was geocoded to New Hampshire based on the filer's self-reported location. The affected component is categorized as fuel system, diesel:delivery:fuel pump, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD F-550 cohort independently describe similar fuel system, diesel:delivery:fuel pump failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2020 FORD F-550 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2020 FORD F-550
Component
FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP
State
New Hampshire
Mileage
38,239 mi

Complaint Description

The contact owns a 2020 Ford F-550. The contact received notification of NHTSA Campaign Number: 24V957000 (FUEL SYSTEM, DIESEL); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced a failure. VIN tool confirms parts not available. The contact stated that while driving on a main road at 35 MPH a message displayed on the instrument panel which stated "reduced engine power" the contact proceeded to enter into a parking lot where the vehicle was parked, and left idle for a few minutes before attempting to restart, however the engine would start back up again. The vehicle was towed to an independent mechanic where it was diagnosed and the contact was advised that the fuel pump had failed and that it would need to be replaced by a Ford Dealership, and upon the vehicle arr

Complaint Details

NHTSA Complaint ID 2076707
ODI Number 11650274
Date Filed March 24, 2025
Failure Date September 24, 2024
VIN 1FDUF5HT0LD

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.