2020 TESLA MODEL Y — Complaint #2075850
Open-data reference.
NHTSA Complaint about STRUCTURE:INTERIOR PANELS:DOOR filed March 21, 2025
NHTSA complaint #2075850 (ODI reference 11649657) concerns a 2020 TESLA MODEL Y and was filed on March 21, 2025. The owner reports the failure occurred on March 12, 2025. The report was geocoded to Pennsylvania based on the filer's self-reported location. The affected component is categorized as structure:interior panels:door, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TESLA MODEL Y cohort independently describe similar structure:interior panels:door failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2020 TESLA MODEL Y shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
On three separate occaisions the back left door panel has slipped from its position and caused the door to not be able to open either from the inside or outside. It requires repair each time. This is extremely dangerous for the back seat passengers as they are not able to exit the car AND it can't be forced open AND requires a technician. I have asked Tesla to fix it, but it appears to be a design flaw and it is a known flaw. There are no warning lights. The vehicle has been looked at each time and each technician has said that the clips pop out and they do a car each week or so.
Complaint Details
| NHTSA Complaint ID | 2075850 |
| ODI Number | 11649657 |
| Date Filed | March 21, 2025 |
| Failure Date | March 12, 2025 |
| VIN | 5YJYGDEF0LF |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.