2017 GMC ACADIA — Complaint #2075551
Open-data reference.
NHTSA Complaint about POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL) filed March 20, 2025
NHTSA complaint #2075551 (ODI reference 11649444) concerns a 2017 GMC ACADIA and was filed on March 20, 2025. The owner reports the failure occurred on August 1, 2018. The vehicle had 3,000 miles on the odometer at the time of the incident. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as power train:automatic transmission:gear position indication (prndl), one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same GMC ACADIA cohort independently describe similar power train:automatic transmission:gear position indication (prndl) failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 GMC ACADIA shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2017 GMC Acadia. The contact stated that the shift to park message was displayed. The vehicle failed to recognize the gear that transmission was shifted into. The message âSteering Assist Reduced - Drive with Careâ was displayed. There was an abnormal beeping sound when the door was closed. The contact had to move the gear shifter to shift into the selected gear. The vehicle was taken to the local dealer, where it was diagnosed that the thermostat and the gear handle needed to be replaced. The vehicle was repaired under the warranty, but the failure recurred. The manufacturer was contacted, and informed the contact to keep the receipt for a possible recall reimbursement and referred the contact to the NHTSA Hotline. The failure mileage was approximately 3,000.
Complaint Details
| NHTSA Complaint ID | 2075551 |
| ODI Number | 11649444 |
| Date Filed | March 20, 2025 |
| Failure Date | August 1, 2018 |
| VIN | 1GKKNMLS4HZ |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.